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Manage your account

Find a payment option that suits you, update your details or get help if you're having trouble paying your bill.

Pay a bill

Payment difficulties

Our Coliban Assist program helps our customers get the help they need, when they need it.

Fees & Charges

Our prices ensure the ongoing delivery of safe drinking water, recycled water, rural water and sewage services.

Email Billing

Understand your bill

Apply for a concession

Our Coliban Assist program helps our customers get the help they need, when they need it.

Let us know you're moving

Request a refund

Transfer funds

Order an invoice or statement

Update your details

When someone passes away

Life support machines and priority support

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