Coronavirus (COVID-19)
We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.
Find out more › Link to whole cardTrade waste
What is trade waste and what are the responsibilities of a trade waste customer?
Find out more › Link to whole cardBackflow prevention
Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.
Find out how › Link to whole cardWater carting
Find a standpipe in our region and how to get a permit to use them.
Find out more › Link to whole cardPlanned works and interruptions
Digital Metering Program installation, Castlemaine
- Castlemaine
Our contractors, Ventia, will be installing data loggers on customers' water meters in Castlemaine until the end of S
Cohuna Water Tower works
- Cohuna
A small section of concrete render from the Cohuna Water Treatment Plant elevated water tank has fallen away.
Castlemaine Water Reclamation Plant upgrade works
- Castlemaine Water Reclamation Plant, Langslow Street
We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.
Latest news
Have you been financially impacted by coronavirus (COVID-19)? We are here to help.
We offer a number of customer…
If you have any symptoms, get tested and stay home: Fever, chills or sweats Cough or sore throat Shortness of breath…
Cover your water meter with a container such as a tyre, bucket or box to protect it from splitting or bursting, and…
Bin it, don't flush it
What can I flush down the toilet?
What can I pour down the sink?
Help protect the sewer network and environment by following these simple steps.
Learn more