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CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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Find a standpipe in our region and how to get a permit to use them.

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Planned works and interruptions

Sewer Spill - Jackass Flat

  • Jackass Flat

Reservoir closures for on-water recreation

  • Upper Coliban Reservoir & Malmsbury Reservoir

Malmsbury Reservoir and Upper Coliban Reservoir are temporarily closed to on-water recreation because these reservoir

Water main renewal, Guildford

  • Fryers Street, Guildford between Franzi & Ballarat streets

We will be carrying out water main renewal works on Fryers Street, Guildford to replace 125 metres of existing water


Latest news

We've kicked off the next round of engagement for our new Urban Water Strategy. We've taken your feedback on board and…

We’re working to maximise water efficiency savings for our customers through the use of digital data loggers. Have your…

Newstead and Maldon - We will be carrying out routine leak detection works between Monday 29 November and Wednesday 15…


Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

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Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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