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Updating your name, address, email or contact number is easy. Simply complete our Update my details form online or contact us.

You will need:

  • Your account number (9 digit number prefaced with the letter C in the top right corner of your bill)
  • Date of birth
  • Contact number
  • Current address
  • Cew address (if relevant)

Authorise access


Please complete the Authorise Access to My Residential Account form. To add another property owner to your account, you will need to provide us with a copy of your updated property title, including their details.


Please complete the Authorise Access To My Commercial Account form. A commercial tenant will then be able to make enquiries about the account.

Last updated on 23 Jun 2023
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