Coronavirus (COVID-19)
We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.
Find out more › Link to whole cardSeason allocation
The 2020/21 rural season will open at 100 per cent for all rural customer.
Find out more › Link to whole cardRural Water Guide
A helpful guide to the 2021/22 rural season and your responsibilities as a rural customer.
Read it now › Link to whole cardCompliance and Enforcement
Victoria has a new focus on compliance with tougher penalties for illegal take and use of water.
Find out more › Link to whole cardPlanned works and interruptions
Sewer Spill - Jackass Flat
- Jackass Flat
Reservoir closures for on-water recreation
- Upper Coliban Reservoir & Malmsbury Reservoir
Malmsbury Reservoir and Upper Coliban Reservoir are temporarily closed to on-water recreation because these reservoir
Water main renewal, Guildford
- Fryers Street, Guildford between Franzi & Ballarat streets
We will be carrying out water main renewal works on Fryers Street, Guildford to replace 125 metres of existing water
Latest news
We've kicked off the next round of engagement for our new Urban Water Strategy. We've taken your feedback on board and…
We’re working to maximise water efficiency savings for our customers through the use of digital data loggers. Have your…
Newstead and Maldon - We will be carrying out routine leak detection works between Monday 29 November and Wednesday 15…
Be smart choose tap
Be Smart. Choose Tap water. It is the best choice for your health, the environment and your hip pocket.
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