Help & advice | Coliban Water

Find out more about your water usage: from pipe problems to how to save water.

If you want to find out more about your town's water and have your say on future planning, click the button below to visit Connect Coliban.

Your water during summer

We work hard to provide water you can trust in summer.

From time to time we are required to issue a Boil Water Advisory or Do Not Drink Advisory to keep our customers safe.

Find out everything you need to know about your water. Learn about water restrictions, water supply and treatment, or meet us at a Community Pop Up.

Protect the sewer network by only flushing down the three Ps; pee, poo and toilet paper.

If your bill is much higher than you expected, you might have a leak or have changed the way you use water.

5 common-sense water use rules that help everyone to use water efficiently and avoid waste.

Tips to help your household save water - and money!

Here's how to keep access to your water meter clear and safe.

Avoid blockages, backflow and leaks, and manage your water meter and Overflow Relief Gully.

Connect to recycled water and find out what you can use it for.

Sometimes Supply by Agreements are required as part of our water service delivery.

Find out more about what causes Blue Green Algae

Prepare for the hot weather and know what to do in a bushfire emergency.

If you experience a service issue, such as a water supply outage or poor water quality, may be eligible for a rebate.

In some circumstances you may be granted an exemption from the current water use rules.

Share your ideas, provide us with feedback and work with us to make the Coliban Water region a place to live, grow and enjoy.

Visit Connect Coliban to find out about projects and the future of water in your region.