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If you're unsure how to read your bill, our examples explain what each part of your bill means. You can also estimate the cost of your yearly usage with our online tool.


Example bill

View an example residential bill (PDF 1MB)

If you're a rural customer, business or your water supply is untreated, your bill may look slightly different. Download an example:

 

What your bill pays for

The below is a general guide to show where $100 goes in the 2024/25 financial year. We are a 100% customer-funded business, and every customer contributes to our operations through their bills. We then use this money prudently to maintain and upgrade vital community water and sewer assets.

A graphic to show where $100 goes.

 

 

Calculate your usage

Use our online Price Estimator tool to get an idea of how much your usage will cost you for the year.

Last updated on 01 Jul 2024
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