If you're unsure how to read your bill, our examples explain what each part of your bill means. You can also estimate the cost of your yearly usage with our online tool.
Example bill
View an example residential bill (PDF 1MB)
If you're a rural customer, business or your water supply is untreated, your bill may look slightly different. Download an example:
- Rural water bill (PDF 1MB)
- Untreated water bill (PDF 1MB)
- Non-residential bill (PDF 1MB)
What your bill pays for
The below is a general guide to show where $100 goes in the 2024/25 financial year. We are a 100% customer-funded business, and every customer contributes to our operations through their bills. We then use this money prudently to maintain and upgrade vital community water and sewer assets.
Calculate your usage
Use our online Price Estimator tool to get an idea of how much your usage will cost you for the year.