Planned maintenance at Sandhurst Reservoir
- Sandhurst Reservoir
Essential maintenance to repair a valve at Sandhurst Reservoir is planned between Monday 27 and Wednesday 29 May.
Rural customers supplied via the Eppalock pipeline may experience reduced water pressure during this time, and a potential disruption to their supply.
We are notifying them directly, and apologise for any inconvenience.
The valve is important as it helps provide a secure water supply to our customers and ensure smooth operations at our reservoir.
For questions about these works, please contact our Senior Reservoir Officer Brad Robinson on 0400 086 070 during business hours.
Castlemaine Water Reclamation Plant - April update
- Castlemaine
We completing a series of works at our Castlemaine Water Reclamation Plant. More information about our plant, and all the latest updates, available here.
Noise update
We continue to provide updates to those living near our Castlemaine Water Reclamation Plant regarding noise. We remain committed to reducing any disruption to these community members.
Earlier this month some operational issues at our plant led to extra noise. We’re pleased to report this noise has reduced and our plant has returned to normal operations. We continue to improve our processes behind the scenes.
Noise loggers have been successfully set up at nearby homes, with permission, which will allow monitoring to take place over the course of a week – weather permitting.
As part of our long-term plans, we have taken the next step to sourcing and installing ‘acoustic enclosures’ around our blowers onsite – which aim to reduce ongoing noise. These works will be finalised later in the year.
We also continue to investigate alternative blowers that produce less noise. Our blowers are an essential part of the wastewater treatment process.
Odour
We continue to make progress on our six-month long odour improvement program. We expect to have more details for an odour update at the end of this month.
If you experience noise or odour
Please continue to report noise or odour to us so we can track the impacts in real-time. Please call us on 1300 363 200.
Coliban Main Channel renewal works
- Various locations, Faraday
Our contractor is planning to replace approximately 800 metres of the Coliban Main Channel across five sites in the Faraday area.
These essential works aim to improve service reliability.
Those in the area may see more trucks along Ellerys Road, Moons Lane and McKittericks Road during this time. Traffic management will be in place as required.
Nearby customers are being notified.
Water main works - Kyneton
- Kyneton
We're continuing to work on the water main in Mair Street, Kyneton this week.
Work will continue through until Wednesday 24 May. There will be no interruption to the water supply for local residents.
Our contractors will return mid next week to connect the new water main.
Any questions, please call us on 1300 363 200.
Drinking water changes - Heathcote and Tooborac
- Heathcote and Tooborac
Over the past week, customers in Heathcote and Tooborac may have noticed a slight change in the look or taste of their drinking water.
Your water remains safe to drink.
These changes are caused by poor quality raw water from Lake Eppalock entering our Heathcote Water Treatment Plant.
While our plant remains equipped to treat changes in incoming raw water, our operational flexibility means we can switch our raw water source – and instead start receiving water from Caledonia Reservoir.
This is expected to improve the issue. We continue to closely monitor Heathcote’s water quality and adjust our treatment processes.
If you have any questions, please call us on 1300 363 200.