Water meter maintenance - Epsom and Huntly area
- Epsom and Huntly area
Our staff and contractors (S&R Engineering and Construction) are finishing the last of the remaining maintenance checks on water meters in the Epsom and Huntly area.
Work will take place on weekdays between 8.30am and 5.00pm and are expected to continue until late May.
Each visit may require a 5-10 minute water interruption.
| What is involved? |
• Crews will visit properties to service water meters. |
| What if I’m not at home? |
If you are not home, and no water is being used, the work will proceed. |
| Water quality | Maintenance may temporarily affect water appearance, such as air bubbles. If this happens, run your taps until clear. If issues persist, contact us. Your water remains safe to drink. |
If you have any questions or concerns, please phone our Customer Support Team on 1300 363 200.
Echuca Water Tower
- Echuca
Update Tuesday 12 May 2026
With the Echuca Water Tower no longer part of Echuca’s water supply, we’re preparing for the next stage – the careful and safe removal of the structure. This is a large and complex project, with works expected to start from Tuesday 9 June and continue through to late-November 2026.
Pedestrian exclusion zones, traffic management, and temporary road closures will be used to ensure safety.
If you're passing the tower, you may see signage and additional temporary fencing. Please follow any instructions provided to ensure your safety.
What to expect next?
Initial works will involve the removal of nearby power lines and the installation of additional footings at the base of the tower. A freestanding scaffold structure will then be built to assist with the removal of the tower.
More information
For the latest information, FAQs, and a project timeline visit connect.coliban.com.au/echuca-water-tower.
Contact us on 1300 363 200 or email coliban@coliban.com.au with any questions or feedback you may have.
Blue-green algae detection - Mysia and Dingee
- Mysia and Dingee
We are experiencing poor raw water quality due to blue-green algae being detected in the raw water supply at Mysia and Dingee.
We have increased our water quality testing program to monitor the situation more closely.
Customers in Mysia and Dingee are reminded that the town’s water supply is untreated and not suitable for drinking, food preparation, brushing your teeth or ice-making. It is recommended that pets are not given this water to drink.
For additional blue-green algae water quality information visit Connect Coliban.
Harcourt - Bushfire Bill Relief
- Harcourt
The following support is now available for customers in Harcourt following the bushfires that impacted the community on 9 January 2026.
Bushfire Bill Relief Program
| For urban customers in Harcourt who lost their primary dwelling or business | We have waived our entire bill for the billing period early November 2025 to early February 2026. We will waive our fixed service charges for the billing period early February 2026 to early May 2026 (this means you will only pay for any water used on your property during this time). No action is required. These benefits will be applied automatically for eligible customers. |
| For rural customers in Harcourt who access water from our rural pipeline (and who are billed using a different structure) | Impacted customers in the fire-affected area will receive $450 in bill relief, including a $300 rebate off their current bill (received in February 2026) and a further $150 rebate off their next bill (due to be issued in April 2026). These benefits will be applied automatically for eligible customers. Eligible customers may also be entitled to an additional $500 if their primary dwelling was destroyed by fire. Please contact us if you believe you are eligible for this support. |
| Whole-of-community support | Through our Community Rebates Program, we made a $6,000 contribution to the Harcourt Progress Association rebate to support local recovery efforts. This contribution acknowledges the impact of the Do Not Drink Advisory caused by the fires. |
If you need help or have questions, please call us on 1300 363 200.
Further information is available at www.connect.coliban.com.au/harcourt.
Click here for information about our Coliban Assist program and our support for customers.
The Victorian Government is providing recovery support for people and communities affected by the fires. Click here to learn more about the help and support available.
You can call the Emergency Recovery Hotline every day on 1800 560 760 from 9am to 5pm.
Coliban Main Channel blockage - Sedgwick
- Coliban Main Channel, Sedgwick
Update, Friday 6 May
We will be clearing a blockage in Wirths Tunnel near Youngs Lane in Harcourt North between May and September. This blockage was caused by debris from the Harcourt bushfires being washed into the Coliban Main Channel.
This work will occur during daytime hours and will include removing the temporary bypass put in place to supply water to rural customers, establishing the site ahead of the works and then clearing the debris from the tunnel.
This blockage has been impacting our ability to deliver water to parts of the rural network. Clearing it will help the channel operate at its best at the beginning of the next rural season and remove the need for the bypass pumping.
During the works there may be an increase in noise from machinery helping clear debris. Nearby residents have been notified.
If you use the Leanganook Track near Youngs Lane in north Harcourt may notice an increase in vehicles and machinery near the site. The track will remain open during works. Please take care to follow any signage or instruction when vehicles are in the area.
There is also the potential for odour as we remove the debris and stockpile it near the intersection of Youngs Lane and Leanganook track. We will allow this debris to dry out before removing it and reinstating the area.
If you have any questions or wish to report odour, please call us on 1300 363 200.
Please check this website. We apologise for any inconvenience caused.
Earlier
We've identified a blockage on the Coliban Main Channel caused by debris from the recent fires in Harcourt.
The blockage was impacting our ability to deliver water to parts of the rural network for irrigation and stock use.
There is no impact to drinking water supplied to urban customers.