Coliban Water, following consultation with the Department of Health, advises that customers in Guildford and Yapeen should boil their drinking water until further notice.
This advisory has been issued following a burst water to a water main in Guildford, that supplies Guildford and Yapeen.
The burst resulted in a supply interruption for Guildford and Yapeen customers and very low water pressure for others which may cause ingress into the system and compromise the safety of the drinking water.
Coliban Water advises customers to bring water to a rolling boil before being used by heating the water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle. Kettles with automatic cut-off switches are suitable. Variable temperature kettles should be set to boil.
After heating, water must be allowed to cool before using it and stored in a clean, closed container for later use. Care should be taken to avoid scalding injuries especially around children.
Boiled water can be used for:
- drinking
- preparing beverages
- washing and preparing food
- preparing baby formula
- brushing teeth
- making ice
Unboiled water can be used for washing your hands, showering and bathing, flushing toilets, washing clothes and dishes (ensure dry before use), and garden watering. Ensure water is not ingested whilst bathing.
To assist our customers in Guildford and Yapeen, water trailers have been located at the John Powell Reserve in Fletcher Street and at the Guildford General Store in Templeton Street. You can fill drink bottles or other suitable containers at any time. A supply of bottled water is also available.
Consumption of unboiled water can cause gastro-like symptoms. If you experience any of these symptoms, please contact your GP and inform your GP of this advisory.
Please share this advice with neighbours and friends in the affected area. If you are the owner of a rented property, please ensure tenants are aware of this advisory.
We will provide more information here and on Facebook as the situation changes.
If you have further questions, or have additional needs, please contact us on 1300 363 200.