Executive General Manager Customer and Stakeholder Experience
Lauren has over 25 years’ experience in the communications and media sectors, with a strong focus in strategic corporate communications, media relations, incident communications and community and stakeholder relations.
Lauren has 19 years experience in the water industry.
Lauren holds a Bachelor of Commerce/Bachelor of Management (Mktg), Diploma in Project Management and Certificate in Public Participation, Community Engagement (IAP2).
Lauren's portfolio accountabilities include corporate communications, community relations, customer support and experience, land development services and stakeholder initiatives. She is passionate about advocacy for our customers, supporting them through hardship and ensuring they have the best possible experience when engaging with us.
Last updated on 10 Jul 2023