In light of recent hacking events, we wish to remind customers to be aware of scams on phone, email and text message.
If you have concerns regarding the security of your account, please call us on 1300 363 200 or visit us at 37-45 Bridge Street, Bendigo.
If you receive a text, phone call or email from us and believe it is fake, please report it to us on 1300 363 200.
If you are contacted by individuals or institutions claiming to be from Coliban Water, or offering services, requesting monetary deposits, or phishing for information such as account details, personal identification details and passwords, you should assume they are engaging in fraud or identity theft and report them.
We will never ask for any personal data in our customer satisfaction surveys. We will never call customers to sell water filters or any other device.