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Protect your meter

Frozen pipes and meters

Want to know the location of our water and sewer mains?

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CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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WATER CARTING STANDPIPE Water carting

Find a standpipe in our region and how to get a permit to use them.

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Planned works and interruptions

Digital Metering Program installation, Castlemaine

  • Castlemaine

Our contractors, Ventia, will be installing data loggers on customers' water meters in Castlemaine until the end of S

Cohuna Water Tower works

  • Cohuna

A small section of concrete render from the Cohuna Water Treatment Plant elevated water tank has fallen away.

Castlemaine Water Reclamation Plant upgrade works

  • Castlemaine Water Reclamation Plant, Langslow Street

We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.

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Latest news

Have you been financially impacted by coronavirus (COVID-19)? We are here to help.
We offer a number of customer…

If you have any symptoms, get tested and stay home: Fever, chills or sweats Cough or sore throat Shortness of breath…

Cover your water meter with a container such as a tyre, bucket or box to protect it from splitting or bursting, and…

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Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

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phone-round
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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