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Protect your meter

Frozen pipes and meters

Want to know the location of our water and sewer mains?

View our Assets Map

CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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Find a standpipe in our region and how to get a permit to use them.

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Planned works and interruptions

Marong water discolouration

  • Marong

An urgent water main shutdown to repair a l

Castlemaine Water Reclamation Plant upgrade works

  • Castlemaine Water Reclamation Plant, Langslow Street

We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.

Booster pump station installation, Kyneton and Maldon

  • Kyneton and Maldon

We are building a new booster pump station in Kyneton-Springhill Road, in the Tilwinda Views Estate and one on Church


Latest news

Your latest water account might look slightly different to your previous bills. We have transitioned to a new customer…

The final stage of the digital rollout is set to begin in the coming weeks, at Marong, Raywood, Axedale and Sebastian…

Face coverings are now mandatory when leaving home -
wherever you live in Victoria. This will help protect you,


Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

Learn more
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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