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Protect your meter

Frozen pipes and meters

Bin it, don't flush it

What can I flush down the toilet?

CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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ANNOUNCEMENT Kyneton Solutions Project

Information on works being completed at the Kyneton Water Reclamation Plant.

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home Your overflow relief gully

If a sewer blockage occurs, the ORG is designed to release any sewage overflow away from your home.

Find out how to make yours work Link to whole card

RESERVOIR LEVELS Reservoir levels

See a summary of our storage levels and recordings of rainfalls into them.

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Planned works and interruptions

Marong water discolouration

  • Marong

An urgent water main shutdown to repair a l

Castlemaine Water Reclamation Plant upgrade works

  • Castlemaine Water Reclamation Plant, Langslow Street

We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.

Booster pump station installation, Kyneton and Maldon

  • Kyneton and Maldon

We are building a new booster pump station in Kyneton-Springhill Road, in the Tilwinda Views Estate and one on Church


Latest news

Your latest water account might look slightly different to your previous bills. We have transitioned to a new customer…

The final stage of the digital rollout is set to begin in the coming weeks, at Marong, Raywood, Axedale and Sebastian…

Face coverings are now mandatory when leaving home -
wherever you live in Victoria. This will help protect you,


Our Education Programs

Visit our virtual education hub.

Children learn to save water and the importance of only flushing the 3 Ps; poo, pee and (toilet) paper.

Activities include storytime videos, puzzles, science activities and more!

Learn more
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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