Echuca water pressure
- Echuca
Customers in Echuca may notice a drop in their water pressure on Wednesday 15 April, as we carry out some maintenance work at the Echuca Water Treatment Plant.
Water supply will not be interrupted and there will be no impact to water quality – Echuca's water remains safe to drink.
We expect water pressure will return to normal by 2pm.
Water meter maintenance - Epsom and Huntly area
- Epsom and Huntly area
Our staff and contractors (S&R Engineering and Construction) are finishing the last of the remaining maintenance checks on water meters in the Epsom and Huntly area.
Work will take place on weekdays between 8.30am and 5.00pm and are expected to continue until late May.
Each visit may require a 5-10 minute water interruption.
| What is involved? |
• Crews will visit properties to service water meters. |
| What if I’m not at home? |
If you are not home, and no water is being used, the work will proceed. |
| Water quality | Maintenance may temporarily affect water appearance, such as air bubbles. If this happens, run your taps until clear. If issues persist, contact us. Your water remains safe to drink. |
If you have any questions or concerns, please phone our Customer Support Team on 1300 363 200.
Echuca Water Tower
- Echuca
Update Tuesday 14 April 2026
Scaffolding in place around the Echuca Water Tower has now been removed.
If you're passing the tower, you may see signage and additional temporary fencing. Please follow any instructions provided to ensure your safety.
What to expect next?
We commissioned an independent structural assessment to help guide the future management of the tower. This assessment found the tower has exceeded its expected lifespan and that current structural issues, and expected ongoing deterioration, are likely to pose a future risk to staff, contractors, and members of the public. Following engagement with external stakeholders, the decision has been made to decommission the tower and plan for its removal.
The decision to remove the tower
Considering the safety risks, and after exploring all other options, the decision was made in November 2025 to decommission and remove the Echuca Water Tower.
Other investments in the local water network mean the tower is no longer essential for the delivery of Echuca's water supply. The tower has been isolated from the network and drained, and preparations are underway for its removal.
We’ve adjusted how the local water network is managed to maintain reliable water pressure for the community.
More information
For the latest information, FAQs, and a project timeline visit connect.coliban.com.au/echuca-water-tower.
Contact us on 1300 363 200 or email coliban@coliban.com.au with any questions or feedback you may have.
Blue-green algae detection - Mysia
- Mysia
We are experiencing poor raw water quality due to blue-green algae being detected in the raw water supply at Mysia.
We have increased our water quality testing program to monitor the situation more closely.
Customers in Mysia are reminded that the town’s water supply is untreated and not suitable for drinking, food preparation, brushing your teeth or ice-making. It is recommended that pets are not given this water to drink.
For additional blue-green algae water quality information visit Connect Coliban.
Harcourt - Bushfire Bill Relief
- Harcourt
The following support is now available for customers in Harcourt following the bushfires that impacted the community on 9 January 2026.
Bushfire Bill Relief Program
| For urban customers in Harcourt who lost their primary dwelling or business | We have waived our entire bill for the billing period early November 2025 to early February 2026. We will waive our fixed service charges for the billing period early February 2026 to early May 2026 (this means you will only pay for any water used on your property during this time). No action is required. These benefits will be applied automatically for eligible customers. |
| For rural customers in Harcourt who access water from our rural pipeline (and who are billed using a different structure) | Impacted customers in the fire-affected area will receive $450 in bill relief, including a $300 rebate off their current bill (received in February 2026) and a further $150 rebate off their next bill (due to be issued in April 2026). These benefits will be applied automatically for eligible customers. Eligible customers may also be entitled to an additional $500 if their primary dwelling was destroyed by fire. Please contact us if you believe you are eligible for this support. |
| Whole-of-community support | Through our Community Rebates Program, we made a $6,000 contribution to the Harcourt Progress Association rebate to support local recovery efforts. This contribution acknowledges the impact of the Do Not Drink Advisory caused by the fires. |
If you need help or have questions, please call us on 1300 363 200.
Further information is available at www.connect.coliban.com.au/harcourt.
Click here for information about our Coliban Assist program and our support for customers.
The Victorian Government is providing recovery support for people and communities affected by the fires. Click here to learn more about the help and support available.
You can call the Emergency Recovery Hotline every day on 1800 560 760 from 9am to 5pm.