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Odour mitigation works - Castlemaine Water Reclamation Plant

  • Castlemaine Water Reclamation Plant

We are carrying out a range of odour treatment works at our plant. This includes refurbishment of the biofilters, replacement of mulch in biofilter beds and improvement of seals to prevent air escaping. 

We will also place a temporary cover over the biofilter beds and install a ‘misting system’ to neutralise any odours in the short term. Additional medium and longer term works are planned.   

Please report any odour issues to Customer Support Operations Officer Ned Wurf on 0417 619 497.

We have notified the Environment Protection Authority regarding this matter and we have contacted neighbours of the plant. 

More information about our odour works here 

Water main replacement - Boort

  • Boort

As part of our Routine Renewals Program we are renewing two water mains in Boort.

Weather permitting, works will take start on Tuesday, 5 December and be completed by Saturday, 30 March, 2024.

Works will take place in King Street where 218 metres of water main will be renewed and Lake View Street where 345 meters of water main will be renewed.

These mains have come to the end of their useful life and require replacement to improve service reliability in your area.

Please contact our Customer Support Team on 1300 363 200 for further information.

Water main burst repaired - Guildford

  • Guildford

6.30am UPDATE 

We are investigating an issue in Guildford where some customers in the area may be experiencing low water pressure or no water. 

We will continue to update all customers as soon as we have more information. 


Our crews are onsite in Guildford fixing a water main burst. Some customers in the area may be experiencing low water pressure or no water. 

Affected areas include Fryers Street, Little Fryers Street, Ballarat Street, Franzi Street and Ellis Street.

We expect the water services to be restored by around 1pm today.

12.15pm UPDATE

The water main burst in Guildford has been repaired. 

Customers may notice some dirty water following the burst, and we advise them to run their taps until the water becomes clear. Flushing works are taking place as the water service returns to normal. 

If you have any questions, please contact our Customer Support Team on 1300 363 200

Lauriston Reservoir - road closures

  • Lauriston Reservoir

Lauriston Reservoir, Sheppard’s Hill Rd Recreational Area: Due to track maintenance this area will be closed from Wednesday 29 November until Wednesday 6 December.

Lauriston Reservoir, Recreational Area:  Due to line marking taking place, Lauriston Reservoir recreational area will be closed from Monday 4th December at 4:00PM until Thursday 7 December at 7:30AM.

Planned water main shutdown - Echuca

  • Wilkinson Drive, Echuca

We will be carrying out work on the water mains in Wilkinson Drive, Echuca on Thursday 30 November from 10am to 1.30pm.

There will be no interruption to water services for customers.

Residents may see our contractors in the area while these works are underway.

For more information, please contact our Customer Support Team on 1300 363 200. 

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