Water main burst - Harcourt
- Harcourt
8am UPDATE
Our crews have advised the burst water main in Harcourt is now fully repaired and water supply has been restored to all impacted customers.
We apologise for any inconvenience caused.
If you require assistance or would like to report a fault, please call us on 1300 363 200.
2pm UPDATE
We are aware there are some customers in Wilkinson Street, Binghams Road and Mills Street who are still experiencing no water, or fluctuations in water pressure. Our crews will continue to investigate and return service as soon as possible.
1.30pm UPDATE
Crews have repaired the water main burst in Harcourt and water supply has been restored to those impacted customers.
We will now begin to flush the water network. When we do this, customers may notice air in their pipes, which can cause spluttering taps, cloudy water, and fluctuations in water pressure. This is normal and should resolve quickly.
If you experience discoloured water, we recommend running a tap for a few minutes until the water runs clear.
We thank customers for their patience and understanding while repairs were completed. If you continue to experience issues after flushing has been completed later today, please contact us on 1300 363 200.
EARLIER
We are responding to a burst water main in Peelers Road, Harcourt.
As a result, some customers in Harcourt may be experiencing no water supply or low water pressure while crews work to isolate and repair the damaged main.
Our crews are on site and working to restore normal service as quickly and safely as possible. We apologise for the inconvenience and thank customers for their patience while we complete these essential repairs.
You can check our website for any additional updates as they become available.
Planned water interruption - Kangaroo Flat
- Kangaroo Flat
We will be completing works on a water main in Everlasting Rise, Kangaroo Flat, on Thursday 30 July from 9am to 11am.
During these works some customers will be without water. These customers have been notified.
Before the shutdown, we recommend these customers store enough water for their day. When your water is off your toilet cistern won't refill after you flush. You may want to fill a bucket with water which can be tipped into your toilet.
When supply is restored, you will need to run your taps for a period of time until the water becomes clear.
We apologise for any inconvenience caused. For more information, please call 1300 363 200.
Water appearance - Maldon
- Maldon
We are aware that some customers in Maldon are experiencing white, milky or cloudy-looking water.
This was caused by air entering the water network due to a faulty valve at the water pump station. The faulty valve has now been replaced.
Our crews are systematically flushing water through the network to clear any remaining air. This work involves releasing water through nearby fire hydrants.
Your water remains safe to drink.
White or cloudy water can be caused by small air bubbles in the water. These bubbles are harmless.
To check if air is causing the cloudiness, fill a glass from your cold water tap and leave it to stand for a few minutes. If the water clears from the bottom up, the cloudiness was caused by air in the water.
In some cases, running your tap for a couple of minutes may help clear the issue.
While the source of the issue has been rectified, it may take a number of days for all remaining air to be removed from the network and for conditions to fully return to normal.
We apologise for any inconvenience and thank customers for their patience while this work continues.
For updates, please continue to check this webpage.
Upper Coliban Reservoir – access point closure
- Kyneton South
Upper Coliban Reservoir has reached capacity and is expected to begin spilling from Friday 17 July.
To help keep the community safe, the dam wall access point off Kyneton-Springhill Road is now closed.
For your safety, boats and other watercraft must not be launched from the dam wall area while spilling is occurring.
On-water recreation and boating can continue to be accessed via the Premier Mine Road boat ramp.
We will continue to monitor conditions and provide updates if there are any changes.
Safety reminders
- Do not launch boats or other watercraft from the dam wall area.
- Use the Premier Mine Road boat ramp for boating access.
- Follow all safety signage and directions.
We thank the community for helping keep this area safe while the reservoir is spilling.
Commissioning works – Spring Gully Reservoir
- Spring Gully
We will be commissioning the new recycled water storage tank at Spring Gully Reservoir between 8 and 25 July.
During this work, nearby residents may notice additional extra traffic.
Services will not be affected during this period.
Once operational, the 2-megalitre tank will store Class A recycled water supplied from our Recycled Water Factory at the Bendigo Water Reclamation Plant in Epsom.
It will also increase storage capacity and reliability across our recycled water network.
If you have any questions or concerns, please call us on 1300 363 200.