Customer Support Forms

> Your account

 

1
Add my concession
2
Authorise access (Commercial)
3
Authorise access (Residential)
4
Change my details
5
Copy of my invoice / tax statement
6
Information Statement / Special Meter Read Request
7
Move in / out rental property
8
New Lawn Establishment Exemption Application (PDF)
9
Refund request
10
Request for payment extension
11
Set up, change or cancel a Direct Debit
12 Transfer funds request
13 Underground leak rebate application
   

> Standpipes and water carters

1
Water carter application (Coliban Water-operated standpipes) including payment
2
Water carter application permit only (council-operated standpipes)
  Standpipe locations and operators
   

> Send me a form

1 Receive a form via email or post

> Building and developing

 

1
Water and Sewer Connection 
2
Work Over Assets and Easements
3
Pressure and Flow Information Request
4
Recycled Water Inspection Request
5
Asset Location Request
6
High Priority Mains Extension Practical Completion Inspection - 2 Day Turnaround
7
High Priority Mains Extension Response - 10 Day Turnaround
   

> Rural water licences and applications

1
Amalgamating Water Licences (PDF)
2
New Water Licence (PDF)
3
Permanent Transfer of Water Licence (PDF)
4
Permanent Transfer to Water Authority (PDF)
5
Renew Existing Water Licence(PDF)
6
Surrender a Water Licence (PDF)
7
Temporary transfer of Water Licence (PDF)
8

Rural Licence Water Ordering - Third Party Access Authorisation (PDF)

9
Rural Transfer List Application (including Terms and Conditions) (PDF)
   

> Contractors

1
Water Main Shutdown Application
2

Reimbursement claim for sewer works

3
Contractor induction system

 



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