Change your details

Please advise us within 14 days if you change your mailing address, contact numbers, email address or name.

You can do this by:

  • Filling out our Update my Details online form
  • Telephone our Customer Contact Centre 1300 363 200
  • E-mail our Customer Contact Centre
  • Write to us – Coliban Water, Change of Details, PO Box 2770, Bendigo DC, Victoria 3554
  • Or come to our offices in person – 37 to 45 Bridge Street, Bendigo
  • Our business hours are 8am to 5pm

In all cases you will need to provide your current address, your account number and your new address.

We also need your date of birth and contact telephone number for identification purpose.





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