Our office will close from 1pm on 24 December and reopen at 8am on 2 January. More details on our Contact us page.

Planned works and interruptions

Payment Difficulties and Concession Change Your Details Understanding your water use Building and Developing

We carry out planned works and projects to repair and upgrade systems as well as emergency repairs.

If you are having difficulty paying your account please call us to discuss payment arrangements.

Please advise us if you change your address, contact numbers, email address or name.

Information on unexplained high consumption, undetected leaks and how to keep track of your water usage.

We assist land owners and developers create services for our future customers.

Schedule of Fees and Charges 2018/19

Trade Waste
and Backflow Prevention
Rural Season 2018/19 Standpipes and Water Carters

Be Smart     Choose Tap

Our Schedule of Fees and Charges from 1 July 2018 to 30 June 2019 is now available

Information for our minor and major trade waste customers and our Trade Waste Customer Charter.

The 2018/19 rural season opens in mid-October 2018.

To take water from standpipes in our region you need a Water Carter Permit.



Choose Tap is an initiative that promotes the benefits of drinking tap water as part of a healthy lifestyle and as a positive alternative to bottled water.


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