> Disclaimer

Welcome to, the website for Coliban Water. While the copyright of all information and text appearing on this website belongs to us, you are welcome to use the information and text for non-commercial purposes.

Any use of this copyright material for commercial purposes, and without our express permission, may result in an action for breach of copyright.

We endeavour to make sure that information provided on this website is correct at the time of its publication. However, we do not warrant the correctness of the information and will not be liable for any loss or damage as a consequence of you relying on the information published on this website.

Your feedback is always welcome. Please remember that any ideas, concepts, comments or suggestions forwarded from you may be used by us without further reference to you, and without payment to you or any other liability being incurred by us.

Thank you for reading this important disclaimer. Additional information about our business can be obtained on 1300 363 200 during our business hours from 8am to 5pm, Monday to Friday or email or fax on (03) 5434 1341.


> Purchase Order Conditions

Please note the following two documents are provided by the State of Victoria (Department of Treasury and Finance):

General Conditions for the Provision of Services (PDF)

General Conditions for the Supply of Goods (PDF)


> Customer Experience Survey Prize Draw

Terms & Conditions

> Gifts, Benefits & Hospitality Policy

As a state-owned water corporation, we are responsible to the Minister for Water at the Department of Environment, Land, Water and Planning (DELWP).

DELWP has released its model policy for responding to gift offers for the agencies within its portfolio, and we must comply with the minimum requirements set out in this policy.

In response to DELWP’s policy we have developed a Gifts, Benefits & Hospitality Policy that discourages gift offers made to, and accepted by, Board Directors and employees where there is no clear justification to accept them.

Any gift offer made to Coliban Water, even though it may be declined, must be recorded by the business and published on our website. In addition to this, if a gift offer is made to Coliban Water it must be declined unless there is a legitimate business reason to accept it.

It is important that our suppliers understand our commitment to this policy and that all gift offers will be disclosed in accordance with the policy.

The policy is provided on this page for reference and our Gifts Register is provided below.

Thank you for your appreciation of our commitment to complying with this policy, and the importance that we place on maintaining a productive relationship with our many suppliers and contractors.


> Further information

Gifts Register 1 July 2017 to 30 June 2018 (PDF)

Gifts Register 1 July 2018 to 31 Dec 2018 (PDF)

Gifts, Benefits & Hospitality Policy (PDF)









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