It is more important than ever to work as a community to get through these challenging times. Please look after yourself and each other.
We have developed this page from information provided by the Water Services Association of Australia (WSAA) – the peak industry body representing the urban water sector – as well as the best available information from the Victorian Department of Health and Human Services, the Australian Government Department of Health, the World Health Organisation and the Department of Environment, Land, Water and Planning (DELWP).
We will update this page as new information becomes available.
Your water supply and sewer service
Questions and answers you may have about your water supply and sewer service
Worried about paying your bill?
We're here to help, please get in touch with us so we can discuss your situation
Connect with us
We love connecting with you, we have listed all the ways to contact us to keep everyone safe and healthy
Keep our sewers clear
Protect the sewer network by only flushing down the three Ps; pee, poo and toilet paper.
Links to other informative websites
Facilities at our reservoirs
Our four reservoirs are open to the public. You must follow gathering and physical distancing restrictions.